Job Summary

The Business Development Officer will be responsible for driving customer acquisition, loan origination, deposit mobilisation and relationship management within the consumer banking and business banking segments.

The role is ONSITE, and it's specifically focused on candidates with experience in SME lending, IPPIS lending and FMCG business financing. The ideal candidate must be target-driven, commercially aware, experienced in credit marketing, and able to generate quality loan customers while maintaining strong repayment discipline.

Key Responsibilities

· Market and sell consumer banking and business banking products.

· Source and manage SME loan customers, especially within the FMCG sector.

· Drive IPPIS lending by identifying eligible salary earners and processing loan applications.

· Build and maintain relationships with SMEs, traders, distributors, retailers and salary earners.

· Conduct preliminary customer assessment and collect required loan documentation.

· Support credit appraisal by providing accurate customer and business information.

· Follow up on loan repayments and support recovery where necessary.

· Mobilise deposits and grow the customer base.

· Meet assigned sales, loan disbursement and repayment targets.

· Prepare periodic marketing, loan pipeline and customer activity reports.

· Monitor customer accounts and identify cross-selling opportunities.

· Ensure compliance with lending policies, KYC requirements and internal procedures.